- Leadership Opportunity: Lead an energetic Service Department for exceptional customer service.
- Competitive Compensation: Starting at $70,000 + Commission & Company Vehicle.
- Supportive Team: Collaborate with a friendly management and tight-knit service team.
Our client is a family-owned business, a multi-award-winning dealership that has firmly established itself in the community, with a genuine focus on providing the best for both their customers and staff.
About the role
We are currently looking for an experienced Service Manager to lead an energetic Service Department. This position will be responsible for the overall management and leadership of the Service Department and delivering a high level of service to our customers.
The successful candidate will have excellent stakeholder management and communication skills with a proven track record of achieving success in a customer-facing service role.
Duties
- Significant development and training opportunities.
- A supportive Leadership Team.
- Providing the best possible service to customers while maintaining an efficient and profitable operation
- Building and maintaining positive customer and employee relationships
- Operating at optimum capacity with good measures to ensure cost control
- Setting and obtaining service sales and profit objectives
- Organising, directing and controlling the activities of the Technicians ensuring optimum use of all material and staffing resources
- Assist the Sales Manager to ensure that all CRM scores are at benchmark or better
- Ensure the service process is being closely monitored and controlled
- On every occasion ensure that all interactions by the dealership are of the highest standard, both internally and externally
- Have proven leadership experience from a dealership service environment
- Have a high-level knowledge of service department processes, policies and procedures
- Demonstrate excellent customer service with well-developed communication skills both verbal and written
- Demonstrate experience in Service Department KPIs with great time management skills
- Experience with Pentana Solutions is desirable
- Current Drivers Licence
- Monday – Friday 8:00 am – 5.00 pm
- Base Salary from $70,000 + Commission & Company Vehicle
- Friendly and supportive management team
- A strong tight-knit service team
If you are interested in joining a successful business for this fantastic full-time position, please send us your resume today.
Not the job you are after? For more Service Manager jobs or other automotive jobs, please see our website: www.justautomotiverecruitment.com.au
