We are working with an industry leader providing sales, service and repairs in the EWP, crane and mobile hydraulic equipment field. Just Automotive Recruitment is assisting in searching for a Service team leader to join their team in Penrith, NSW.
The Position
- Provide customer service/answering phones and responding to emails
- Quoting and upselling
- Quoting and running workshop proficiently
- Handing out jobs to technicians
- Plan the day for the technician and manage the day
- Manage and drive technicians' KPIs
- Monitoring efficiency
- Ensure service advisors are on top of invoicing and customer service.
- Plan and manage, oversee the day-to-day workshop operation
- Coach mechanics
- Overseeing the smooth running of the service department
- Good writing skills and Computer literate
- Excellent technical background
- Lead by example
- Must come from the automotive industry ideally with experience as a technician.
- Someone that wants to come off the tools and get into a senior position
- Proven ability to lead and develop staff
- Chance to lead a great service team
- Well organised and good computer skills
- High level of accountability
- Professional phone manner and presentation
Not the job you are after? For more Team Leader jobs or other automotive jobs, please see our website: www.justautomotiverecruitment.com.au