Our client is a well-respected company with state of the art modern showroom currently looking for a Senior Service Advisor to join their team in Rockdale. Just Automotive Recruitment is assisting in the search for an experienced Senior Service Advisor to take ownership of this varied role.
The Job:
- Prepare invoices for completed jobs
- Bookings for service
- Monday to Friday
- Coordinating daily service appointments
- Accountability to individual and team targets
- Managing customer expectations
- Ensure customer satisfaction is achieved daily
- Effectively address customer concerns
- Ability to explain the value of services and repairs
- The ability to work cooperatively in a team environment
- Genuine care for customers
- Be well organised with strong time management skills
- Previous experience using EraNet DMS (highly regarded)
- Previous experience using the Xtime booking system (highly regarded)
- Previous experience working with a European brand (highly regarded)
- A passion for the automotive industry and the brand
- High level of personal presentation
- Problem-solving skills
- Professional attitude and strong communication skills.
- Good computer skills
- Competitive base salary and monthly commission structure.
- Work Monday to Friday only.
- Company vehicle offered to the right candidate.
- Work in a great team environment
