Regional Service Manager (trucks) - Eagle Farm

Job Title: Regional Service Manager (trucks) - Eagle Farm
Contract Type: Permanent
Location: Brisbane
Reference: 2881650
Contact Name: Jason Sultana
Contact Email:
Job Published: February 20, 2019 11:00

Job Description

Regional Service Manager with truck background. Travel to Sydney on a monthly basis will be required. Excellent career opportunity.
As a senior team member, you will be reporting to the National Service Manager and you will be a key member of the national Service team. Frequent travel will be part of this role and therefore this must be considered a key component to this role.
The Role:
  • Looking after 7 dealers and 15 sites across QLD and Norther NSW
  • Travel to Sydney once a month.  Approx. 5 nights away a month.
  • Investigate, diagnose and resolve technical problems.
  • Adjudicate on warranty claims and policy assistance.
  • Communicate with dealer principals and service managers to resolve and improve customer issues, profitability and compliance.
  • Develop new and engaging campaigns to entice customers.
  • Helping dealers reach all set KPI and targets set by the factory
  • Being a key part in the growth of your dealer network 
The Person:
  • Technical investigation experience.
  • Excellent communication and customer service skills.
  • Experience in the truck industry
  • Ability to multi task and effectively manage own time.
  • Current or previous experience as a heavy vehicle dealership service manager desirable
  • High attention to detail 
  • Prior and current experience growing service departments 
The Company:
  • Based in Eagle Farm.
  • International Trucking group
  • National network of 50+ dealers
If you are interested in learning more about this challenging and rewarding role, please send your resume to us today.
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