Job Description
Our client is a well established and respected multi-franchise automotive dealership with strong sales and service departments based in Mackay NQLD. They require an experienced Front of House manager to act as support/ 2ic to the Service Manager to keep the service department ticking over smoothly and profitably.
The Job:
- Provide support to the Service Manager
- Manage team of 10+ advisors and 3 warranty staff
- All staffing – rostering, recruitment, onboarding & mentoring
- Handling escalated customer issues
- Strong mechanical aptitude required
- People skills are an essential requirement
- Monday to Friday 7am to 5pm
- Auto dealership experience is essential
- Excellent people management skills
- Customer service
- Mentoring leadership style
- Experience gained in a high volume fast paced environment
- Highly organised and on the ball
- Understanding of OH&S
- Focus on delivering results and taking pride in your work
- Supporting the Group Service Manager
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