Job Description
Our client is a well established and respected multi-franchise automotive dealership with strong sales and service departments based in Mackay NQLD. They require an experienced 2ic to the Service Manager to keep the service department ticking over smoothly and profitably.
The Job:
- Provide support to the Service Manager
- Manage team of 10+ advisors and 3 warranty staff
- All staffing – rostering, recruitment, onboarding & mentoring
- Handling escalated customer issues
- Strong mechanical aptitude required
- People skills are an essential requirement
- Monday to Friday 7am to 5pm
- Auto dealership experience is essential
- Excellent people management skills
- Customer service
- Mentoring leadership style
- Experience gained in a high volume fast paced environment
- Highly organised and on the ball
- Understanding of OH&S
- Focus on delivering results and taking pride in your work
- Supporting the Group Service Manager
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