Just Automotive Recruitment is assisting in the search for an enthusiastic and capable eComm Specialist to join the team for this growing dealership group.
- Responding to customer and installer queries via telephone, live chat, and email.
- Directing customers and installers and providing relevant product information, upselling wherever possible.
- Working directly with installers taking orders and providing product information where required.
- Providing quotes and stock information to installers and direct customers
- Setting up any new installers providing guidance and assistance with the product range.
- Troubleshooting – assisting customers with the delivery of products and any other product and logistics issues.
- Passion and understanding of vehicle aftermarket accessories
- An ability to provide outstanding customer service
- Attention to detail and commitment to accuracy
- The ability to work productively when unsupervised
- Proficiency in Word, Excel and Outlook, databases and CRM
- If you are currently in a customer-facing role and would prefer to be office based, you love off-roading, vehicle modification and pick up trucks in particular then this is the role for you!!!
- This role is based in Olympic Park with onsite parking. Our office is extremely well serviced with a full COVIDSafe plan in place to ensure employee safety while on site.
Not the job you are after? For more eComm Specialist jobs or other automotive jobs, please see our website: www.justautomotiverecruitment.com.au