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Job

Automotive Tech Support (Taren Point)

Job Title: Automotive Tech Support (Taren Point)
Contract Type: Permanent
Location: Sydney South
Industry:
Reference: 3163299
Contact Name: Jason Sultana
Contact Email: jason@justautomotiverecruitment.com.au
Job Published: September 04, 2020 10:01

Job Description

Technical Phone Support Rep – truck industry, great customer service & phone skills required, mechanical background a must. Based Taren Point

Our client is looking for a Technical Phone Support Rep to provide a high level of customer service (via phone and email) to their customers. Training will be provided, great career opportunity.  
 
The role: 
  • Making customer calls – 80% outbound 20% inbound
  • Keeping CRM up to date
  • Use your technical background to help support customers.
  • Log and escalate any customer issues as required.
  • Liaising with tech support team
  • Hours 8:30 am – 5:00 pm
  • Multi task and prioritise work load
You will need to have an excellent phone manner, strong attention to detail and the ability to work within a professional team environment.
 
Your Skills:
  • Trade qualified mechanic or Auto Electrician
  • Intermediate computer skills
  • Attention to detail
  • Great phone manner
  • Good time management
  • Ability to work both independently and in a team environment
If you are a trade qualified mechanic with a strong customer experience / customer service focus, we would like to hear from you. Please send your resume to us today.
 
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